As an independent consultancy business, we offer the following professional services:
- Expertise in updating and enhancing management manuals, which may include but not limited to standards, policies, procedures, guidelines, and associated forms;
- Heavy Vehicle or Truck Drivers Handbook / Manual; or what we like to term as a “Safe Driver Operations Guidebook”. This transport operator guidebook should be accessible to every truck driver within each fleet vehicle. The Guidebook incorporates the Company’s key-points in relation to its Policies, Procedures, Guidelines, Instructions, and can be integrated with NHVAS Mass + Maintenance + BFM Standards. This guidebook can be used during inductions, or in the course of on-going training, which instils the Company’s commitment to leading operational practices, compliance and workplace safety;
- Review and undertake Quarterly Compliance Statement assessments and/or Internal Reviews;
- As a trained and highly experienced Investigator, carry-out investigations and report the findings, on any workplace incident and/or notifiable occurrence;
- Conduct workplace safety, hazard identification, and/or risk assessments, which may include, but not limited to, conducting quantitative analytic system reviews, through to providing detailed and comprehensive Safe Work Method Statements (SWMS), Safe Operating Procedures (SOP’s), Toolbox Talks, and Safety Data Sheets.
Third-Party Compliance Technology Software
Many transport operators struggle with the ever increasing requirements of compliance with applicable laws, regulations and various standards imposed by regulatory bodies and authorities. Striking the right balance between optimising compliance through internal controls, improving corporate governance, and reducing costs, can be overwhelming without having the right tools in place.
Integrated software solutions help save time and resources. Freeing up employees from time-consuming manual processing of compliance-related record management responsibilities, actually improves compliance efficiencies which in-turn provides cost savings to the business.
Investing in compliance activities and implementing the appropriate technology can greatly assist transport operator’s avoid non-compliance problems; such as business disruptions, reduced productivity, fines, penalties, and other legal and non-legal settlement costs. According to a Penemon Institute Study in 2011, The True Cost of Compliance, “On average, non-compliance cost is 2.65 times the cost of compliance”.
There are three types of compliance cost savings:
- Direct Cost – The direct expense outlaid to accomplish the compliance task.
- Indirect Cost – The amount of time, effort and resources spent by an employee/s to input compliance data and manually monitor management systems.
- Opportunity Cost – The cost resulting from lost business opportunities and/or contracts as a result of compliance infractions that diminish the business’ reputation and goodwill.
Outsourcing third-party compliance technology that seamlessly address compliance requirements with internal employees, sub-contractors, policies, and operational processes, attribute to a strong and robust compliance culture. By reducing indirect costs, this enables compliance personnel to focus on their core duties, such as, but not limited to awareness and remedial training, communicating policies, SWMS, SOP’s, undertaking reviews / internal audits, and compliance monitoring / enforcement. By instilling a proactive approach by increasing the quality of the core duties whilst simultaneously decreasing the number of non-essential tasks performed by a typical Compliance Officer, there will be significant direct and indirect cost benefits to the business.
One of the most effective ways to reduce compliance expenses is to implement technology solutions that provide benefits that far exceed the costs. To increase employee productivity, without sacrificing quality and workplace safety, requires implementing systems, processes, and tools that help manage compliance costs. The management system compliance software we utilise, plays an integral part in shaping the Australian compliance industry. Some of the core attributes are, but not limited to:
- In depth document control register;
- Monitor objectives and targets;
- Employee information including training matrix, detailing skills and competencies, upcoming training, expiry dates etc.;
- Conduct supplier / contractor assessments;
- Identify and record workplace risks and hazard;
- Accident / Incident / Near-Miss investigation and reporting;
- Track non-conformances and corrective actions;
- Advanced checklists, reports, graphs etc.
As each and every transport operator’s business is unique, it is difficult to determine how much input may be required to implement the appropriate compliance controls. Typically, through a series of risk assessments, our objective will primarily be to identify system vulnerabilities and impartially introduce system controls that will strengthen susceptible areas. After the initial contribution of data, a representative from Lean Auditing Services may update your tailored compliance system on a monthly basis (or on a needs basis e.g. incident management).
For a FREE no obligation quote on how we can improve your compliance controls whilst simultaneously decrease your operational costs, call us today!
